Same Trusted Service, Now Available 24/7
For 60+ years, you've relied on our personal service. Online ordering doesn't replace that - it enhances it.
When You Can't Wait for Business Hours
Real Scenarios from Real Contractors
Saturday Morning Breakdown → Your pump fails on a weekend job. With online ordering, you can place your order immediately and get it shipped Monday morning - no waiting until we open.
After-Hours Planning → It's 9 PM and you're prepping for tomorrow's big job. Check inventory, place your order, and know your parts are already in the queue for morning pickup.
Road Emergency → You're 200 miles from our shop with a failed S-tube. Order online from your phone, ship to your location, and get back to work faster.
See What's Actually Available - Right Now
No More Guessing Games
✓ Real-time inventory - see exactly what's in stock
✓ No phone tag - place orders when it works for you
✓ Instant confirmation - know your order is received
✓ Order tracking - see when it ships and arrives
"The key to any business ordering parts online - is the part going to hit the basket as quickly as possible... knowing that someone has picked it up." - Neil Wilson, Wil-Pump Concrete (30-year customer)
Your Time is Worth Money
Calculate Your Savings
Traditional Process
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Call during business hours (5 minutes)
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Describe the part you need (5 minutes)
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Wait for inventory check (5 minutes)
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Process payment over phone (5 minutes)
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Total: 20 minutes
Online Process
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Search for your part (1 minute)
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Add to cart and checkout (2 minutes)
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Total: 3 minutes
That's 17 minutes saved per order. At $100/hour, that's nearly $30 in time savings - every single order.
We Haven't Changed - We've Just Added Options
What Stays the Same
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Scott and Dan still pick your parts personally
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Same expert advice when you call 630-766-3498
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Same quality parts from trusted brands
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Same commitment to bailing you out when you need it
What Gets Better
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Order anytime, anywhere
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See your complete order history
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Track shipments in real-time
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Reorder your most common parts with one click
Built for How You Actually Work
Mobile-First Design
Order from your truck, the job site, or your office - our site works perfectly on phones.
Quick Reorders
Your most common parts are saved for instant reordering.
Multiple Payment Options
Credit card, company account, or call to pay - whatever works for your business.
Emergency Override
Need it faster than shipping allows? Call 630-766-3498 - we'll have it ready for pickup.
Frequently Asked Questions
"What if I order the wrong part?"
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Same return policy as always. Plus, our online catalog shows compatibility and detailed specs to help you get it right the first time.
"Will you still answer the phone when I call?"
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Absolutely. Online ordering means Scott and Dan have more time for complex questions and emergency situations - not less.
"How do I know my order was received?"
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Instant email confirmation, plus you can track your order status 24/7 in your account.
The Why?
"I can finally check the inventory at 6 AM. I start work early and need to know what's available before I make my parts run. Now I can check stock and place orders before you even open."
"No more phone tag on rush orders. When I'm in a panic and need parts ASAP, I can place the order immediately online, then call to expedite shipping. Gets me parts faster than the old way."
Need Help Getting Started?
Call 630-766-3498 and we'll walk you through:
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Setting up your online account
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Finding your most common parts
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Placing your first order
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Any questions you have
We're here to help make this transition easy.
Harvey, Scott, Dan & the Hoyer-Warner Team
Same people. Same service. More convenient.